Instructor verification
Instructor applications and intro videos are reviewed by our staff before anyone can teach. Automated checks may advise reviewers, but a person makes every approval decision.
Safeguarding
Learning should always feel safe.
Nonofo Academy builds safeguarding into how the platform works, so learners, instructors and families can trust how learning takes place.
Our safeguarding approach
Clear expectations for everyone on the platform.
These are the safeguards and reporting routes in place today, with anything not yet available stated plainly.
Learner safety
Learning spaces are intended to be respectful and free from harassment, discrimination and exploitation. Accounts that breach these expectations may be suspended.
Reporting concerns
Signed-in users can raise a concern through the in-app Support page, and can report discussion posts, job listings, reviews and live-session ratings where a Report option is shown. Reports are reviewed by the Nonofo Academy team.
Safe communication
Communication between learners and instructors stays within Nonofo Academy channels. Messages that appear to share private contact details are blocked before they are sent.
Live-session conduct
Live sessions must remain professional and focused on learning. Requests for personal payment, private contact details or off-platform arrangements are not permitted.
Minor-participant protection
Specific protections for learners under 18, including the minimum age and guardian consent, are still being confirmed and are not yet in place.
Recording consent
Nonofo Academy does not record live sessions. Session recording is not available on the platform.
If you believe someone is in immediate danger, contact your local emergency services first. For any other concern, open a request from the Support page after signing in.