Help

Questions, answered clearly.

Straightforward answers about how Nonofo Academy works, what it offers today and what is not available yet.

Can't find your answer? Signed-in learners and tutors can open a Help & Support request. We will never ask for your password or sign-in codes.

What is Nonofo Academy?
Nonofo Academy is a global, non-formal online learning, skills and opportunity platform. It helps people learn useful knowledge, build practical skills, prove what they can do and connect with opportunities.
Are the courses formal qualifications?
No. Nonofo Academy is not a university, degree-awarding institution, formal school, licensing body or accredited institution, and it does not provide government-recognised qualifications.
What is a Certificate of Course Completion?
It is the official Nonofo Academy learner certificate. It confirms that a learner completed a Nonofo Academy course. It does not imply a degree, professional licence, formal accreditation or government recognition.
Are videos downloadable?
No. Course videos and audio stream only inside protected lessons, with no download option. Written guides, prompts and project material are read and used on the platform, and there are no lesson, course or prompt-pack downloads. Certificates are downloadable only once the completion and evidence-review conditions are met. Course material is for your personal learning use.
Are AI-generated courses labelled?
Yes. All AI-generated educational content is clearly labelled and reviewed by an appropriate human reviewer before publication. Labels may include AI-generated, AI-generated and human-reviewed, AI-assisted, human-led and live expert-led.
Can learners meet instructors?
Yes. Live Learning sessions with approved instructors are listed on the Live Learning page. After a booking is confirmed, the private meeting link appears only once both you and the instructor have passed the readiness check.
Are job applications free?
Yes. Browsing and applying for opportunities is free for learners. Learners will never pay simply to apply for a job, and Nonofo Academy does not guarantee employment.
Can instructors join?
Instructors, teachers, mentors and skilled professionals can apply when applications are open; the Become an Instructor page shows the current status. Approval, verification and an approved introduction video are required before anyone can teach live.
Can employers post opportunities?
Yes. Signed-in users can post opportunities free of charge on the opportunities board. Every listing is checked by Nonofo Academy before it appears.
Will Nonofo Academy have a mobile app?
The first mobile product will be a responsive, installable Progressive Web App. Native Android and iOS applications are planned only after the web platform has been tested successfully.

Still need help?

Signed-in learners and tutors can open a request from the in-app Support page, and our team replies there. Email support is not connected yet.

Service status

See whether Nonofo Academy is running normally: Service status page.

Data protection contact

For questions about your personal data, email dpo@nonofo.com.

Registered office

Nonofo Technologies Limited, No. 25, Aseyinku Area, Ibadan, Oyo State, Nigeria.