Privacy Policy

1. Who is responsible

Nonofo Technologies Limited operates Nonofo Academy and is responsible for the personal information described here.

2. Information we collect

• Account details: name, email address, password (stored in protected form), role and account status.
• Learning records: enrolments, lesson progress, project evidence, assessments, feedback, certificates and portfolio entries.
• Instructor information: application details, qualifications, profile picture and introduction video.
• Live learning records: bookings, attendance, readiness-check results and ratings.
• Safety and audit records: reports, moderation decisions, warnings, suspensions, appeals and a history of important account actions.
• Technical information: basic device, browser and security information needed to run and protect the service.

3. What we do not store

We do not store precise location, raw camera or microphone recordings from readiness checks, or recordings of your screen.

4. Why we use information

To provide courses and certificates, run live learning, review instructor applications, keep the platform safe, prevent abuse and fraud, meet legal duties, and improve the service.

5. Uploads and screening

Uploaded files and user content may be screened for safety, malware, contact details, links, QR codes, text, audio and video content before anyone else can see them. Screening is a strong protection layer, not a guarantee.

6. Private media links

Course videos and private files are shown through short-lived links that expire. They are never public permanent links.

7. Who can see your information

• You can see your own account, learning records, feedback and uploads.
• Tutors see only what is needed to support learners in their own courses or sessions.
• Administrators can see information needed to run, review and protect the platform. Their actions are recorded.
• The public sees only what you choose to publish, such as a public portfolio page, and approved instructor profiles. We do not publish private learner analytics, contact details, private feedback or private evidence. Small groups in course analytics are hidden so individuals cannot be identified.

8. Portfolio pages

Portfolio entries are private until you choose Link only or Public. You can unpublish, set an expiry, reset the link or delete an entry at any time.

9. AI processing

Tomi, our AI assistant, and AI-assisted screening and grading process content inside the platform. AI never makes final decisions about suspensions or certificates.

10. Retention

We keep account and learning records while your account is active. Certain safety, legal, certificate-verification and audit records may be retained after deletion for as long as reasonably necessary for those purposes.

11. Your choices and rights

You may ask to access, correct or delete your information, or object to certain uses, subject to legal limits. You can unpublish or delete eligible content yourself.

12. Contact

Privacy questions and requests: support@nonofo.com.